Frequently asked questions
How do I place an order?
To place an order, add the desired items to your cart and proceed to checkout. Follow the instructions to complete your purchase.
Can I change or cancel my order?
If you wish to change or cancel your order, please contact our customer service as soon as possible. We cannot guarantee changes if the order has already been shipped.
What payment methods do you accept?
We accept most major credit and debit cards as well as Swish. Other payment methods may be available depending on your location.
How long does it take to receive my order?
Delivery time varies depending on your location. Typically it takes 3-5 business days for domestic deliveries and 7-14 business days for international deliveries.
What is your return policy?
We accept returns within 30 days of the delivery date. Items must be in their original condition and unused. Please contact our customer service to initiate a return.
How do I make a return?
To make a return, contact our customer service to receive a return shipping label and instructions on how to return the item.
Are your products safe for children?
Yes, all of our products meet the relevant safety standards and are tested to ensure they are safe for children.
Do you have a physical store?
No, currently we only have an online store.